Privacy Policy

Dialboxx Privacy Policy


Dialboxx Private Limited runs the website and the Dialboxx mobile application, collectively referred to as the "Service". We refer to ourselves as "us", "we", or "our". Our Privacy Policy details the information we collect, how we use it, and how we protect it for the Service. You have control over the information we collect and how we use it. This policy outlines how Dialboxx obtains and utilizes the information we gather from you when you use our services. It also describes the options you have for managing the way we use your information.

Please be advised that upon using the services and/or registering on the official website of Dialboxx Private Limited ("Dialboxx"), you grant us the authorization to communicate with you via electronic mail, telephone call, or short message service (SMS) to offer our services, provide product knowledge, furnish promotional offers currently available on the website, and present offers that have been extended by affiliated third-party entities. In light of these activities, we may collect personally identifiable information. Furthermore, please note that even if you have enrolled in PTA (DNCR) service, you still consent to receiving telephone calls from Dialboxx for the aforementioned purposes for a duration of 12 months following your registration with our platform.


Information We Collect with Use Case


We collect the following types of information about you:


Direct Information

During the use of our Service, we may request personally identifiable information from you which can be used to contact or identify you. This may include your Email Address, Phone Number, Business Name, First and Last Name, Cookies, and Usage Data.


Usage Data

We may also gather information that is transmitted by your web browser when you visit our Service or access it via a mobile device ("Usage Data"). This type of data may encompass details such as your computer's Internet Protocol (IP) address (e.g. IP address), the version and type of web browser used, the pages of our Service that you navigate, the time and date of your visit, the duration of your browsing session, unique device identifiers and other diagnostic data. If you access the Service with a mobile device, Usage Data may also include specifics such as the type of mobile device you are using, your mobile device's unique identifier, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you are using, unique device identifiers and other diagnostic data.

During the course of using our service, we may request that you grant us permission to measure key metrics across other apps and websites.

Cookies Information

Our Service employs the use of cookies and comparable tracking technologies to observe user activity and retain certain information. Cookies are essentially small files containing limited data, possibly including an anonymous unique identifier. These files are transmitted from a website and subsequently saved onto the user's device. In addition to cookies, our Service uses other tracking technologies like beacons, tags, and scripts to accumulate and monitor data for the purpose of enhancing and analyzing our Service.

Users are empowered to control the use of cookies by instructing their browser to reject them or alert them when a cookie is being transmitted. Nevertheless, refusal to accept cookies may restrict access to some areas of our Service.


Data Usage

Dialboxx Private Limited uses the collected data for various purposes:


Data Transfer

Your personal information, which may include Personal Data, could be sent to and stored on computers situated outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are situated outside Pakistan and choose to provide us with information, please note that we will transfer the data, including Personal Data, to Pakistan and process it there. By giving us your information, you agree to this Privacy Policy and the transfer of your information.

Dialboxx Private Limited will take all necessary measures to ensure the security and protection of your data in accordance with this Privacy Policy. We will not transfer your Personal Data to any organization or country without adequate controls in place to protect your data and other personal information.


Data Retention

Dialboxx Private Limited shall retain your Personal Data only for the duration that is necessary to accomplish the purposes mentioned in this Privacy Policy. We will keep and utilize your Personal Data to the extent that is necessary for complying with our legal obligations (such as retention requirements under applicable laws), resolving disputes, and enforcing our legal agreements and policies.

Furthermore, Dialboxx Private Limited will retain Usage Data for the purpose of internal analysis. Generally, Usage Data is retained for a shorter period of time, unless it is necessary for improving the functionality or strengthening the security of our Service, or when we are required to retain this data for longer periods due to legal obligations.


Removal of Data

To delete your Personal Data, you can send an email request directly to us at Please note that once your data has been removed from our database upon your request, we will not be held responsible for any loss.



Potential Recipients of Your User Content:

Business Transactions

In the event of a merger, acquisition, or asset sale involving Dialboxx Private Limited, your Personal Data may be transferred to a third party. We will furnish advance notice prior to the transfer of your Personal Data and its consequent subjection to an altered Privacy Policy.

Disclosure for Law Enforcement

Dialboxx Private Limited may be obligated to divulge your User Content in certain circumstances, such as pursuant to legal requirements or upon receipt of valid requests from public authorities (for example, a court or governmental agency).

Legal Requirements

Dialboxx Private Limited reserves the right to divulge your Personal Data in a sincere belief that such action is essential to:

• Conform to a legal obligation

• Safeguard and defend the rights or assets of Dialboxx Private Limited

• Scrutinize potential misconduct in association with the Service

• Ensure the personal safety of Service users or the general public

• Guard against legal liability


Service Providers

It is within our purview to enlist the assistance of third-party entities and individuals ("Service Providers") to facilitate the provision of our services. These Service Providers may be tasked with delivering the Service on our behalf, performing ancillary Service-related duties, or assisting us in analyzing usage trends pertaining to our Service. In accordance with our policies, these third parties are granted access to your Personal Data solely for the purpose of carrying out their designated tasks, and are obligated to maintain confidentiality and refrain from disclosing or utilizing it for any other purposes.

Data Security

Ensuring the security of your data is of utmost importance to us. However, it is important to note that no transmission method over the Internet or electronic storage can guarantee 100% security. While we make every effort to utilize commercially acceptable means to safeguard your Personal Data, we cannot ensure its complete security.

In the event of any dissatisfaction with our collection and usage of your Personal Data, you possess the right to file a complaint with a Data Protection Authority.



It is possible that we make use of third-party Service Providers to oversee and scrutinize the utilization of our Service:

One such Service Provider is Google Analytics, which is a web analytics service provided by Google that records and reports on website traffic. The data amassed by Google Analytics is employed to track and monitor the usage of our Service. This information may be shared with other Google services, and Google may employ the data collected to contextualize and personalize the advertisements that appear on its advertising network. If you do not wish for your activity on our Service to be made available to Google Analytics, it is recommended that you refrain from linking your Google Analytics account with your account.


Privacy for Children

Dialboxx does not intentionally gather or request any personal data from individuals under the age of 18. Furthermore, it should be noted that the Service and its content are not aimed at individuals under the age of 18. In the event that we become aware that we have inadvertently collected personal data from a minor under the age of 18 without first verifying parental consent, we shall endeavor to promptly delete such information. If you have reason to believe that we may have collected any information from or about a minor under the age of 18, please do not hesitate to contact us at


User Content Retention Time

Upon the cessation or deactivation of your User account, Dialboxx reserves the right to retain your profile information and User Content for a commercially reasonable period of time, as well as for as long as we have a legitimate reason to do so. Specifically, Dialboxx may retain your information to comply with its legal and auditing obligations, as well as for backup and archival purposes.

Disclosure Text (Privacy Policy)

Information that may be disclosed to third party services listed below:


This information is shared with third party service providers for the purpose of:


Any Updates to this Privacy Policy

We shall notify you through electronic mail and/or conspicuous disclosure on our Service, before any modification takes effect, and update the "effective date" situated at the beginning of this Privacy Policy. We recommend that you review this Privacy Policy regularly for any adjustments. Any modifications made to this Privacy Policy shall be deemed effective upon being posted on this webpage.



Contact Us

For any questions about this Privacy Policy, please get in touch at